Who is behind YOUR calling card?
As popular as they’ve become lately, I doubt many people know where calling cards come from and what ‘hides’ behind the low rates.
The technology used for calling cards is called VOIP, and it stands for Voice over Internet Protocol. To put it in simple terms, it’s a bit similar to how Skype works, except you can be applied to making phone-to-phone calls.
Ok… so now there are some guys, called calling card providers, who talk to these other guys, called carriers. The carriers are people who operate the telecommunications system. Basically, they own a physical network. The calling card provides need the carriers to ‘carry’ their calls from one destination to the other. But since the calling card companies bet on getting a lot of clients, they buy traffic in the carriers’ networks in very large quantities, and so they get small prices.
So far, so good. Calling cards are now available to you, through calling cards providers. You can go right ahead and buy them. But what happens next? If you have any issue with your calling card, you can always call/e-mail the provider’s customer support – if they have one. You should check if they have customer support before you make a purchase, and if they don’t, you might want to avoid doing business with them. Personally, I don’t trust companies that lack a customer support department.
Ok… so now that you have the basics of who makes your calling cards work, go right back to enjoying your low rate international calls!
